Consulting Tip: Think Before You Type

Here is a consulting tip:  I received an interesting email this week from an individual representing another vendor also supporting my client.  This email became a reminder of how valuable it is to keep your cool and, by all means, think before you type.  The names are changed to protect my client (and Donald’s unfortunate employer):

Honestly, your response is a joke. Im on PTO and Thank you for pointing out the obvious. I could ask you to run a simple query in SAP to determine a handful of products that are negative but I guess that would be asking too much.

Kathryn- im sorry you have to deal with this. If you could let me know a couple neg products that would be helpful. Thank you!

Donald

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