Almost two years ago, the wife and I decided to switch from AT&T to Verizon for our wireless service. Among our many gripes with AT&T was poor coverage at our workplaces and spotty coverage between there and our home. And it’s amazing how situations change; we both now work primarily from home while raising out young one. Initially, we were satisfied enough with our Verizon coverage to ditch our landline — also provided by AT&T. We were almost giddy when dumping AT&T for a second time. Our customer service experience with them has disappointing to say the least. But that’s another story.
Continue reading “Verizon Wireless: Even satisfied when I’m disappointed”